The Quality Development Department (QDD) is comprised of an astute team of professionals whose primary mission is to support the educational needs of personnel providing pre-hospital care in Lake and Sumter Counties. Through the use of trend monitoring, skill assessment, general education, and a mentoring program for new hires and advanced placement, we anticipate and adapt to changes in the care that we, as a service, deliver.

Members of this team include:

• John Simpson, Clinical Quality & Education Manager
• Karen Crowe, Clinical Quality Officer
• Michael R. (Mike) Hilliard, Training Officer
• Jamie A. Lowery, District Chief, Field Training Coordinator
• Scott Temple, Clinical Training Officer

Medical Direction provided by:

• Pushpal R. (Paul) Banerjee, D.O., Medical Director

All members can be reached at 352/383-4554 during normal business hours.